The majority of modern business processes are IT or softwarebased. Different software systems are often used for this purpose, thus forming a heterogeneous IT landscape. The automation of business processes therefore requires the integration of these systems and applications.

At KIT, this system integration is a particularly important strategic goal. It requires cooperative solution approaches of all parties involved in the business processes. The SCC, as Information Technology Center of KIT, especially the Applications, Middleware, and IT Architecture (AMA) Department, designs such integrated IT solutions and services and operates them in a future-proof manner.

Particularly with regard to the variety of service providers and consumers existing at KIT, IT components and solutions that provide a KIT solution through interaction play an important role. The facets of integration considered in AMA include people, portals, processes, and providers of different technologies and procedures.

The "Campus and Cloud Application" (CCA) department operates, develops, and maintains central, scalable software systems, providing them as services for students, staff, and partners at the state and consortium level (Baden-Württemberg, Helmholtz Association, DFN). In addition, CCA operates various clustered database management systems for KIT.

To meet the requirements of modern university IT, the department ensures highly available operation, continuous development, integration, data security, and user support for these systems. The department works closely with the KIT faculties and external partners.

Services managed by CCA include the campus management systems CAS Campus and HISinOne, the learning and examination platform ILIAS, the federal state service bwSync&Share, the software development platform GitLab, the KIT and DFN mailing list system, and other platforms that support teaching, research, and administration. In addition, CCA provides the KI-Toolbox as a platform for the use of AI (artificial intelligence).

The CSM (Client and Service Management) department is responsible for the centralized provision and administration of IT workstations. It employs a process-oriented client management approach that ensures user end devices are administered in a standardized, efficient, and secure manner. In particular, it centrally manages the systems for administration workstations and provides flexible operating models for departments.

The CSM department also houses the public relations contact person. This person coordinates the SCC-wide cross-functional task of public relations and communication and implements it in collaboration with the other departments as well as KIT’s Press and Public Relations office.